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联系我们

Find the best way to get help and connect with USPS®. Fill out a short form or get tips to fix some of the most common issues right from your computer.

If you still need more help, see the contact information for technical support, Postal Store orders, and more.

给我们发送电子邮件

Use our online form to answer a few questions about your issue. Please provide as much detail as you can.

查找邮局

Find the nearest USPS location by city and state or ZIP Code. Get contact information, hours, and more.

Check Postal Holidays

Postal facilities are closed on federal holidays. See a list of all upcoming USPS holidays and events.

联系 USPS

展开全部

一般信息

For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. The most common questions have to do with tracking packages or delayed delivery.

常见问题回答

电子邮件客户服务

客户服务中心

Connect with our customer service representatives to help resolve your issue and get back on track.

电子邮件:USPS® Customer Service
致电:1-800-ASK-USPS® (1-800-275-8777)

营业时间
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Federal Relay Services – TTY Access for Deaf & Hard of Hearing
Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can communicate with USPS by using the Federal Relay’s TTY services. Connect with the Federal Relay using the following toll-free numbers:

  • 1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments
  • 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish
  • 1-866-377-8642 – for hearing persons with speech impairments

For more details and a full list of TTY services, go to Federal Relay TTY.

技术支持

当网站应用程序或表格不能使用时,技术支援小组可为您排忧解难。If you have trouble using one of the following, please give us a call.

  • Click-N-Ship®
  • 提出索赔
  • 邮政信箱
  • The Postal Store®
  • USPS 账户

1-800-344-7779

营业时间
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Informed Delivery 支持
如果您需要 Informed Delivery 服务方面的支持,请通过电子邮件联系 Informed Delivery 用户支持

Domestic & International USPS Tracking

如需查看您包裹的最新状态,请访问 USPS.com,然后在任何搜索框中输入您的追踪号码。

说明:The tracking information available to customer service representatives is the same information you will see on USPS Tracking®. If you’d like to speak with a representative about another issue with your package, please call us.

1-800-222-1811

营业时间
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Informed Delivery 答案

Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. If you need more help, please send us an email.

常见问题回答

发送电子邮件联系 Informed Delivery 支持

Stamps & Free Shipping Supplies

To get help with stamps or other USPS merchandise, please see the following resources:

邮票和邮政商店订单

1-800-Stamp24 (1-800-782-6724)
Call with questions about stamps or orders placed online through The Postal Store®.

营业时间
Monday – Friday 8 AM – 8 PM ET
Saturday 8 AM – 6 PM ET
周日及邮政假日关闭

免费寄件物资供应

1-800-610-8734
如需订购免费寄件包装盒、信封和邮政表格,或报告寄件物资供应订单问题,请致电联系我们。

营业时间
Monday – Friday 7 AM – 11 PM ET
Saturday 7 AM – 6 PM ET

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