Terms and Conditions for Use of USPS Retail Customer Appointment Scheduler™ 

USPS Short Message Service (SMS) Policy

USPS Messaging (Short Code) Support

The Postal Service sends text messages for related products and services through separate SMS phone numbers, commonly known as "short codes".

USPS Retail Customer Appointment Scheduler™ (Short Code 69975)

  • Opt-In Message - this message is generated by an online user when he or she begins the mobile SMS subscription process.
  • Help Message - this message is generated when "HELP" is texted to the USPS Retail Customer Appointment Scheduler™ SMS number 69975 (message & data rates may apply).
  • Stop Message - this message is generated when "STOP" is texted to the USPS Retail Customer Appointment Scheduler™ SMS number 69975 (message & data rates may apply).
  • Auto-Reply Message - this message is generated when any content other that "STOP" or "HELP" is texted to the USPS Retail Customer Appointment Scheduler™ SMS number 69975 (message & data rates may apply).

Supported Phone Numbers

The Postal Service only supports SMS text messaging for domestic United States & Canadian phone numbers. Other international phone numbers are not supported at this time. 

Terms & Conditions

TERMS AND CONDITIONS FOR USPS RETAIL CUSTOMER APPOINTMENT SCHEDULER™

Participating carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS, Virgin Mobile, and Cricket

  1. For help text "HELP" to 69975 (message & data rates may apply) or contact us via Customer Service
  2. To unsubscribe, text "STOP" to 69975 at any time (message & data rates may apply).
  3. Message and Data rates may apply
  4. Message Frequency based on user activity
  5. SMS text messages are intended to be a best effort communication and represent just one component of the USPS communication systems.
  6. SMS text message notifications may be delayed or not received during regional emergencies or other periods of high messaging traffic
  7. Third parties can send SMS text messages disguised as alerts from the USPS and therefore you are urged to independently verify the authenticity of any message that you receive
  8. SMS text message order delivery is not always predictable
  9. Wireless carriers are not liable for delayed or undelivered messages
  10. SMS text message notifications from USPS will be presented on your mobile device in the same manner as any other SMS text messages 

隐私法案声明

您的信息将用于安排零售服务的预约。信息收集由 39 U.S.C.401、403、404、407 及 411、22 U.S.C.214、31 U.S.C. 7701 授权。提供信息纯属自愿,但是如果您不愿提供,我们也将无法向您提供服务。在未经您同意的情况下,我们不会将信息披露给第三方,但为方便交易、代表您或根据您的要求或法律另有规定的情况除外。这包括下列有限情况:代表您的国会办公室;有关金融交易事务的金融实体;U.S. Postal Service 审计员;法律规定的或参与法律诉讼的实体,包括执法机构;帮助我们实现服务承包商或其他实体(服务供应商);进程服务器;根据需要作为其职责一部分的国内政府机构;处理违法或有违法嫌疑的外国政府机构。For more information regarding our privacy policies visit www.usps.com/privacypolicy.